The
InfoExact
Training Classes
List of Classes, Workshops, and Lectures
- Survey Development and Reporting
- Usability Testing
- Competitive Usability Evaluation
- User-Centered Design for Information
- Information Quality Measurement
- Audience, Task, and Information Analysis
- Requirements Gathering Methods
- Customer Satisfaction Evaluation Methods
- Oral Reporting and Presentation Fundamentals
- Technical Writing Fundamentals
- Technical Writing Comprehensive
- Instruction Writing
- Résumé and Job Application Letter Writing
- Business Writing
- Fundamentals of Technical Editing (under development)
- Editing Translated Information (under development)
- Writing for Translation (under development)
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Some Student Evaluations
Survey Development and Reporting
Average rating of a 5-hour class: 4.85/5.00
Student comments: "Very helpful, very useful information."
"Lots of content. Naomi did a great job of covering it."
Technical Writing Fundamentals
Average rating of 6-hour workshop: 4.74/5.00
Student comments:
"Overall, Technical Writing Fundamentals is an excellent value. It provides a clear and concise introduction to technical writing and offers content to the diverse student population regardless of background and skills."
Read a full review of this course 
Technical Writing Comprehensive
Average rating of 30-hour class: 4.76/5.00
Student comments:
"Dr. Kleid is a very good professor. She gives us stimulating assignments and prepares us well for them. She is also entertaining and quite hip."
"She had a lot of experience with the material in the real world. She had enthusiasm for the course and helped her students whenever she could. She tried to make assignments as fun as possible, while keeping them educational."
"She's very nice and funny ..."
Observer comment:
"Naomi is a good teacher who makes effective use of her industry experience to provide examples for her students. She is organized and clear, and her students respond well to her leadership."
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